Production/Installation Manager Creating a fresh solution to bath remodeling, American Bathroom Remodelers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
Primary Purpose & Function America’s number one growing Acrylic Bath System Company, American Bathroom Remodelers is seeking a Production Manager/Installation Manager in our San Diego, CA and surrounding areas. We offer a very competitive compensation package.
Job Responsibilities -Experience in acrylic bath systems is a requirement. -Quality Assurance experience required. -Participate in Hiring & Training -Review time sheets -Manage the installation team and ensure they meet their accountabilities -Maintain 100% customer satisfaction and100% positive feedback from customers on installers -Contact customers 1 week after install for satisfaction review -Contact customers on a weekly basis to keep them informed of the production timeline. -Request customer for referrals, or remind them of program -Plan and schedule all installations -Review contracts with Sale team prior to ordering -Order all products -Complete permits if required -Manage relationships with vendors -Manage incoming products and warehouse -Place all material orders -Setting install schedules -Quality control & install training -Prepare customer folder -Prepare/gather product together for installers -Maintain customer folders and production in our CRM -Assist Installers issues during installation -Collect Installers Time sheets, Receipts for payroll -Collect from installers completion certificates and money collected -Maintain calendar and update with installs scheduled. (Google) -Maintain calendar for installers requested off days -Coordinate all warranty and service calls -Review your job cost to determine recommendations for improvement -Complete analysis on root cause of service calls -Collect payments from customers in a timely manner -Attend weekly management meetings
Salary & Benefits -Compensation range of $25-30/hour depending on experience -401(k) -Paid Vacation -Paid Sick Time